Manage a Consultation
On this section we will look at how to manage an open and completed consultation.
You can open a consultation by :
- Starting one after taking an appointment
- Opening a progressing or completed consultation from the consultation records.
Print the consultation report
At any time during the consultation or after the consultation has been completed, you can print a
consultation report using the Print button on the top right part of the screen.
Information Cards
There are information cards on the left where you can view or add details concerning the consultation. Here you can track :
- The patient's Details
- The general assessment collected when starting the consultation.
- The out-patient-care assessment details collected as per MOH's compliance requirement.
- Prescriptions ordered for the patient
- Laboratory test requests
- Radiology test requests
- Consumables
- Packaged services
Details for each card with a green button on the top right can be added by clicking on the button.
Quick Actions
Here is a menu of quick links to edit or add to the consultation. You can perform actions such as :
Edit this Consultation
This links you to a view where you can edit details entered during the creation of the current consultation.
You can save your edits by clicking the Save Changes button at the bottom of the page. If successful, you are redirected back to the consultation's page with a success message indicating the changes were made successfully.
Show appointment details
This links to a view with a brief summary of the appointment, patient details and a brief summary of the payment made for the consultation.
Prescribe Meds
This links allow you to write a prescription or order one from the pharmacy within. Learn how to write prescriptions for patients.
Add Consumable
A consumable is any other product or service that is not a drug. This can be injection services, counselling, bandages or cannulas.
Here you can search for consumables from the top search bar. If you don't see your consumable in the search, then it might be out of stock or not supplied at your facility.
Order laboratory service
Here you can order a laboratory test for the patient. Learn how to order a laboratory test.
Order radiology service
This links you with a view where you can order a radiology test for the patient. Learn how to order a radiology test.
Add packaged service
Packaged services are tailor-made services to offer the best possible care and results.
This links you with a view where you can add a packaged service for the patient. You can choose a packaged service and add remarks if any.
Once done, you can submit the request. You are redirected back to the consultation with a success message. The details can be found on the 'Packaged Services' card.
These Packaged Services can be configured in the settings section.
The bill for packaged services can be cleared via the 'Medical Bill' option below.
Display Immunization records
This links with a page where you can view all the immunization records for the patient you are consulting.
You can also add an Immunization record by clicking Add Record at the top right of the page.
Medical Bill
This links with a view where you can see the total cumulative medical bill for the patient consulting.
Here you can receive the payment for the medical bill and process it using the Collect Cash Payment option at the top of the page. Once the payment is processed, you can print the receipt.
You can also print the medical bill for bookkeeping or to hand over to the patient.
Schedule next visit
This links you with a view where you can schedule your next appointment with the patient consulting.
Complete this consultation
This marks the consultation as complete. A completed consultation can be re-opened for a limited amount of time.