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Recover your account


Visit the website

Open a browser and visit https://demo.cdms.co.ke

Click Forgot Password

On the login form, click the Forgot Password? link to proceed to the next step.

Start Account recovery process

A password recovery form is displayed, fill in your email address that is registered in the CDMS and click

Send Password Reset Link to get a password reset link in your mail.

Check your mail

Visit your mail provider e.g., Gmail and open the email sent from CDMS.

Click on the reset link sent on that mail to be redirected back to the CDMS application to reset the password. The email typically arrives in under 5 minutes after starting the account recovery process.

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If for some reason you don't receive the email, make sure you entered the correct email address and start the account recovery process again after 5 minutes.

Reset your password

After clicking the reset link in your email and you are redirected successfully, a reset password form will be displayed where you'll need to enter a new strong password twice to confirm it.

Click Reset Password . A notification indicating that the password reset was successful will be displayed.

Log In

Once reset is successful, visit the CDMS login page and enter your email address and new password to login.